That is the question on my mind right now. Well, to be honest, it’s been the question on my mind for about a year.
I used to love my job. It brought me happiness daily, and to be blunt I’m really fucking good at it. Recently though, I just keep getting the feeling that I need to jump ship.
Our systems are terrible, the staff’s knowledge of our products isn’t good enough, and it’s becoming embarrassing to work there. I used to be so passionate about making improvements and doing whatever I could to make sure the customer was happy, but no matter how many things I make easier or better for people there’s still so much going wrong. I have no idea how we even have clients at this rate.
For a really long time now I just feel so anxious at work. I’m constantly on edge because other people get so much wrong that I need to then fix, and no matter how much I feedback to people they just don’t improve.
One girl that I’ve given so much training to over the past year just turned around and said to me today “yeah well I’ve never had any proper training on the products” and I just couldn’t believe it. How, after a year of training and practice, did she still not have a base knowledge to build on?? I guess my silver lining is that she’s handed her notice in so I won’t have to waste more time on her.
It’s a real shame because as individuals, I love everyone on my team. As colleagues, I wish they’d all just get their act together and realise that their development is up to them. They can’t just sit in a session with me and know everything, they have to apply what they’ve learnt in my training to their work, and make connections along the way to increase their understanding.
I’m worried that I’m going to need to leave just because of the effect its been having on my mental health. I’m a senior member of staff so I have to deal with the complex work, but I’m so done with having to deal with stuff because other people just think they can’t and aren’t even willing to try.
I don’t want to leave, but I’m starting to think I’m going to have to.
Does anyone have any advice on how I can feel less emotionally invested!?
On My Mind 